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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kathleen Hockman

June 3, 2023

5  out of  5 rating by Kathleen Hockman
"I have been very pleased with State Farm. With my coverage and customer service. My representative Luke has been awesome and has helped me every time I need help. I am glad I chose State Farm."


May 25, 2023

5  out of  5 rating by Paul
"They've been great to me. Always prompt and available during business hours (sometimes even outside of business hours)! In a city where good insurance is hard to find, they've been amazing."

Justin Baudier

May 23, 2023

5  out of  5 rating by Justin Baudier
"I have had nothing short of a great experience with this insurance branch. My agent, Ethan, has always been extremely helpful and genuinely has tried to get me the best deal possible while making sure I understand all of my coverage details. He answers any questions I have via text or email in a timely manner. The customer service has truly been first class. I was with State Farm for about a year and briefly switched to Progressive because of a better deal I found at the time. The canceling process with Ethan was effortless and he was understanding. Months later, he reached out to me again with a better deal so I made the switch back and plan to stay."

Terrance Young

May 22, 2023

5  out of  5 rating by Terrance Young
"Ethan will be having his own office with staff real soon. His customer service skills are amazing!"

NOLA THERAPY (All Things Therapy)

May 22, 2023

5  out of  5 rating by NOLA THERAPY (All Things Therapy)
"Ethan is an amazing insurance agent with quick replies and discounts to help keep you with the best insurance at the lowest cost! I highly recommend!"

Damon Manning

May 8, 2023

5  out of  5 rating by Damon Manning
"Jo Watson was so sweet & easy to work with. I love the customer service I receive here. Every time I call, I’m talking to locals who understand my needs & concerns."

Carrie Ann Knapp

April 6, 2023

5  out of  5 rating by Carrie Ann Knapp
"They offered me a great rate for auto insurance and made it super easy to sign up. They did all the work for me! I'd recommend Al Prieto's State Farm for your New Orleans auto insurance needs."

Nancy Jaynes

January 27, 2023

5  out of  5 rating by Nancy Jaynes
"Amazing customer service from Luke Cooney in this office. He made me feel as though I was their only client! Above and beyond- 🌟"

brandi gill

January 10, 2023

5  out of  5 rating by brandi gill
"Great experience, quick and easy! I feel better knowing my family is prepared in case anything happens!"

erin murphy

December 13, 2022

5  out of  5 rating by erin murphy
"Ethan Camet and the everyone else i've dealt with there have been so quick to be so helpful and informative. When I've needed help with a new vehicle or help with getting me through to a claims specialist, Ethan is always available and so pleasant to deal with."

Marc Stevens

October 14, 2022

5  out of  5 rating by Marc Stevens
"It been a great experience working with this team. The quoting process was simple, easy. They are available to answer quick questions and have got me better rates than most of the competitors that I've looked at."

Lee Walker

September 1, 2022

5  out of  5 rating by Lee Walker
"Al is kind, fun, and professional - it is a joy to work with him. He even introduced us to his wife who was also a pleasure to be around"

Jennifer Cain

August 19, 2022

5  out of  5 rating by Jennifer Cain
"Everyone is friendly and so helpful."

Philip Kaplan

August 12, 2022

5  out of  5 rating by Philip Kaplan
"Everything was smooth and professional. Our agent, Ethan, was fantastic. Courteous, knowledgeable, helpful and sincere. We got our auto, life, renters and flood insurance with State Farm and are very happy with everything. Thank you!"

Kendra Consiglio

July 22, 2022

5  out of  5 rating by Kendra Consiglio
"Al was very professional and friendly. He explained everything in a way that was easy for me to understand, and helped me decide what plans were best/most cost effective for me. Thanks again!"

mikal stall

July 20, 2022

5  out of  5 rating by mikal stall
"Everyone in this office goes out of their way to help you."

Charlene Sincere

July 20, 2022

5  out of  5 rating by Charlene Sincere
"Great service. Took care of all issues with no problems. Thanks"

Trisha Cryer

July 19, 2022

5  out of  5 rating by Trisha Cryer
"Luke is amazing. He made my transition quick, easy and stress free. And he saved me money!!!! Great customer service just like the commercials."

have piano will duel

July 13, 2022

5  out of  5 rating by have piano will duel
"From the attention to detail, to the friendly office demeanor, to the commitment to follow up on my requests and concerns, to the surprisingly competitive quotes from such a reputable company, the entire experience was comforting and authentic."

Steve Rueb

July 8, 2022

5  out of  5 rating by Steve Rueb
"Al's office and Luke in particular are extremely professional, responsive and helpful! I have interacted via email and office visits and ALWAYS are very satisfied with the services they provide. Thanks Luke!"

Melinda Mabile

June 30, 2022

5  out of  5 rating by Melinda Mabile
"So professional. Took the time to get to know me and my family's needs. Feels like I've known Al forever cause he treated me like family. The entire team is great!"

Bailey Russell

June 25, 2022

5  out of  5 rating by Bailey Russell
"I worked with Luke who helped me obtain and ultimately purchase a great renters insurance plan for me and my dog. He drew up the quote for me so I didn't have to do the work myself and all I had to do was plug in his calculations and sign up. My quote was much cheaper than expected with way more personal liability coverage than I expected. Now I can take a sigh of relief knowing that I'm covered. Thanks Luke and State Farm!"

Kim Estes

June 20, 2022

5  out of  5 rating by Kim Estes
"Agent Luke Cooney is professional, courteous and very persistent at signing on new customers! He saved me over $21/month on my auto insurance that I had with USAA for years! ( which is incredible since no other insurance company has ever been able to compare to USAA! ). Mr Prieto, give the man a raise or a big bonus!"

Rachel Tregre

June 14, 2022

5  out of  5 rating by Rachel Tregre
"Ethan is the best State Farm agent there is!!!! He has helped from New Orleans all the way to Dallas! No better rep than him!!!"

Pinckney Wood

June 9, 2022

5  out of  5 rating by Pinckney Wood
"I am 100% satisfied with the service I received from Luke Cooney at Al Prieto State Farm located in my Lakeview neighborhood in New Orleans. Luke got me FEMA Direct flood insurance which saved me a lot of money, and rescued me from an abysmal situation with Wright National."